Frequently Asked Questions

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General Questions

What does FOCI Group do?
FOCI Group is a multi-disciplinary solutions provider offering ICT, Engineering, and Automation services. We deliver end-to-end infrastructure, digital systems, and smart solutions for public and private sector clients across South Africa.
Where is FOCI Group based?
Our head office is in Pretoria, Gauteng, and we have operational reach in all 9 provinces of South Africa through our integrator partners and project teams.
Who are some of your clients?
Our clients include major entities such as Eskom, PSIRA, Transnet, CSIR, DID, and several municipalities, SOEs, and private-sector companies across Africa.

ICT & Digital Services

What ICT services do you offer?
Our ICT division covers Networking, Cloud, Cybersecurity, Web & App Development, Digital Communication Tools, AI Chatbots, and ERP/CRM integration — all tailored to your business needs.
Do you offer managed IT support?
Yes. We provide SLA-based managed ICT services, remote support, onsite visits, and monthly maintenance depending on your selected package.

Can FOCI help with cybersecurity compliance?
Absolutely. We deploy industry-leading antivirus and threat prevention tools (like Kaspersky, Sophos, Trend Micro) and ensure POPIA and GDPR-aligned practices.

Didn’t Find the Answer? Ask us Questions

Call us directly, or email us!

Address Business
152 Dallas Avenue Waterkloof Glen, Pretoria, Gauteng, South Africa 0010
Contact With Us
Main Line: +27 12 943 6048 Support: +27 12 943 6048
Email: info@foci.group support@foci.group
Working Time
Monday – Friday: 08:00 – 17:00 Saturday, Sunday & Public Holidays: Closed

Engineering & Industrial Services

What engineering services does FOCI Group offer?
We specialize in Civil, Structural, Mechanical, Electrical, and Control & Instrumentation services — including substation design, cabling, shutdown support, and maintenance.
Can you deploy teams to remote sites?
Yes. Our engineering teams are fully mobile and capable of handling remote industrial deployments, including mining, manufacturing, and utility environments.

Do you handle turnkey projects?
Yes, we offer turnkey project delivery — from design and procurement to installation, commissioning, and long-term support.


Support, Quotes & Business

How can I request a quote?
You can fill out the Request a Quote form on our Contact Us page or email us directly at info@foci.group.
What are your business hours?

Our standard business hours are Monday to Friday, 08:00 – 17:00. SLA clients may receive extended or 24/7 support based on their agreement.

Do you offer free consultations?
Yes. We offer free initial consultations for businesses seeking guidance on ICT transformation or engineering solutions.

Vendor & Partnership

Can we become a reseller or subcontractor for FOCI?
If you're interested in working with us, please send a proposal to partners@foci.group — we’re always open to aligned partnerships.

Where is FOCI Group based?
Our head office is in Pretoria, Gauteng, and we have operational reach in all 9 provinces of South Africa through our integrator partners and project teams.
Who are some of your clients?
Our clients include major entities such as Eskom, PSIRA, Transnet, CSIR, DID, and several municipalities, SOEs, and private-sector companies across Africa.

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From industrial-grade engineering solutions to next-generation ICT innovations, FOCI Group powers Africa’s growth story with excellence, integrity, and vision.

Address Business
152 Dallas Avenue Waterkloof Glen, Pretoria, Gauteng, South Africa 0010
Contact with us
Main Line: +27 12 943 6048 Support: +27 12 943 6048
Working time
Monday – Friday: 08:00 – 17:00 Saturday, Sunday & Public Holidays: Closed
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